A refund of the initial fee is possible if:
There is no trading activity on the account you have purchased
The account is not older than 20 days from the date of initial purchase
If you begin trading on your evaluation, on one of our offered models, you are no longer eligible to request a refund.
How to receive a refund
You can request your refund by contacting our support at [email protected]
All refunds are issued through the original payment method.
How to delete your personal account:
You can request to delete your personal account by contacting our support at [email protected]
After this request, you will lose access to your E8x account
E8 Markets Right to Terminate Personal Account
E8 Markets has full authority to terminate contracts and deactivate your personal account if there's any breach of our Terms & Conditions. This could result in account deactivation, the forfeiture of any funds, and possible bans from accessing E8 Markets services.